If OneUp is not showing all your Facebook Pages and Groups, you must remove OneUp from your Facebook settings, then connect again.

Note: This will not affect any previously scheduled post from any previously connected Facebook Pages or Groups. They will remain scheduled and continue without interruption.

In Facebook, go to Settings, then Business Integrations.



Then click the OneUp box and hit remove.



Then click Remove.



Warning: Do NOT check the box UNLESS you want it to delete all posts that were previously published through OneUp.


After, go back into your OneUp account and click Connect FB on the Accounts page. This should now bring in all Facebook Pages and Groups that you are an admin on.



Note: OneUp does not work with Personal Facebook Profiles, or with Facebook Groups that you are not an admin of.


If you do not want OneUp to connect to all your Pages or Groups, click "Choose what you allow" when connecting OneUp to Facebook, and deselect the Pages and Groups you do not want on OneUp.




If you are refreshing Pages and Groups that were already connected to OneUp, you may not see anything on this screen:



Click the "Connect Selected Accounts" anyway, and the accounts that were previously connected will be refreshed.


Google My Business accounts

If you are not seeing all your GMB accounts, make sure you are connecting the email address associated with the GMB account. When connecting accounts, OneUp will not show accounts that are already connected.
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