Articles on: Using OneUp

When I upload a video, it shows a black box / Video upload not working

If you upload a video and get this:





...the most likely reason is that you are trying to upload a large MOV file.

If you keep MOV files below 60MB, they should upload fine.

If your file is larger than 60MB, you can convert it to a MP4 file and then it should upload fine.
Here is a free tool for converting MOV files to MP4 files: https://cloudconvert.com/mov-to-mp4

Updated on: 04/12/2021

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