Failed Post Help
What counts as a social account?
What does "number of scheduled posts" mean?
How to post to Facebook Groups using OneUp
RSS feed help
Can I add emojis to my posts?
OneUp is not connecting all of my Facebook Pages, Groups, or Instagram accounts
OneUp Video Tutorials
Posting to Instagram via mobile notifications
How to bulk upload via CSV
Upgrade plan FAQs
Are multi-image posts supported? Can I upload multiple images to 1 post? Carousel posts? Are video posts supported?
Direct posting to Instagram
Does OneUp support Instagram Stories? Can I schedule an Instagram Story?
Personal Facebook Profile / Does OneUp supports Facebook Profiles?
How is each GMB location counted?
How to use Categories
My RSS feed is not working
Adding images to the Photos section of Google My Business
When I post something on one social network, I want it to auto-post on another social network
Can I schedule Google My Business (GMB) posts to a chain?
How many accounts can I connect?
How to use the OneUp Chrome Extension
How can I check my image size or image dimensions?
Interval between posts via RSS feed
How do I shorten my links? Bitly help
Google My Business guide
Do repeating posts count as more than 1 post in regards to my queue limit?
Are there limits on total number of scheduled posts?
Calendar view help
How to schedule a post?
Posting to a Facebook Group as a Page
Does OneUp support tagging? Can I tag people or businesses in posts on OneUp?
Does OneUp support Facebook Stories? Can I schedule a Facebook Story?
Bulk scheduling help
Why don't I see any scheduled or published posts from my RSS feed?
Rescheduling the same failed post to multiple accounts at the same time?
Google My Business CTA buttons in posts via RSS feeds
Does OneUp have a mobile app?
My RSS isn't posting with images
How can I switch plans while on the 7-day free trial?
What are the character limits for each social network?
What happens to my posts if I delete a category?
Does OneUp have any analytics or reporting?
Can I delete a published post?
Are you able to customize posts for each social network?
Why is it showing as "Published by OneUp" on Facebook?
My Instagram or personal Facebook Profile post shows as published, but I don't see it
Can I add CTA buttons for Google My Business posts that are bulk uploaded?
How do I cancel my trial?
Does OneUp support LinkedIn Groups?
Can I edit a post that has already been published?
Why isn't one of my accounts showing on the Schedule a Post page?
Does OneUp support GIFs?
Does OneUp support Instagram?
Business Instagram account not found when connecting Instagram
How do duplicate a post, or copy a post from one account to another account?
I run a social media agency. Can I manage multiple client accounts under 1 OneUp account?
First comment in Instagram posts
How to add a team member
How are RSS feeds counted?
How do I change the email address of my account?
Does OneUp support spintax?
When I add a "Call" CTA button, what phone number does it use?
Adding RSS feed posts to your Drafts folder
Is there a free forever plan?
How to pause posts
Does OneUp support video posts?
How can I connect more than 1 account of the same social media?
How to enable notifications for the OneUp mobile app
Images and link previews
What social networks does OneUp support?
How do I update my payment info/billing/credit card?
How do I cancel my plan/subscription?
How to post with a link preview in a Facebook post, but without the link URL showing in the text
Different types of Google My Business (GMB) posts
Does OneUp support Event posts in Google My Business?
What is the best image size for posting too all platforms?
Team member is not receiving invitation email
Rejected GMB posts
Why does my tweet not show a link preview?
Why aren't URLs showing as clickable links in my Instagram posts?
Can I use OneUp with multiple clients or companies in the same plan?
Does OneUp support LinkedIn "Articles"?
How do I set an already scheduled post to repeat? Change repeating interval?
Is it possible to bulk edit posts that have already been scheduled?
Why can't I see the account connection buttons?
Does OneUp support Stocktwits?
Is it possible to set posts to repeat at intervals such as "the first Monday of each month" or "the second Friday of each month"?
I am trying to upload an image, but it is stuck at 1% or giving me a NaN% error message
When I click "Share this post on Instagram" in the mobile app, it just spins?
I have an auto-post from one social network to another set up. I posted on the one social network, but I am not seeing it on the other?
When I add an image to the Photos section of GMB, it is also posting it to the Posts section, causing what looks like a double post?
Why do I need to refresh my account connection?
I'm on Android, and I accidentally chose Direct instead of Feed when posting to Instagram. Now it does not give me the option to choose.
Will my scheduled posts in OneUp show as scheduled posts on my Facebook Page, Group, or Twitter account?
Does OneUp support TikTok?
My post seems to be stuck in the Scheduled Posts queue
If a repeating post fails, do I need to reschedule the failed post to have the future instances of the post publish?
Team Member Accounts: How to update email address or password
I didn't receive a notification for my Instagram post / personal Facebook Profile post
My Instagram post or personal Facebook Profile post is opening without the caption
What size does my image need to be for direct posting to Instagram?
Are Facebook CTA buttons supported?
How long do published posts stay in my Published folder?
My Google My Business post shows as Published in OneUp, but I don't see it on the GMB listing?
Does OneUp have a post approval feature?
When I upload a video, it shows a black box / Video upload not working
What is alt text?
My posts are not publishing on Stocktwits
How do repeating posts work?