Failed Post Help
What counts as a social account?
What does "number of scheduled posts" mean?
RSS feed help
How to post to Facebook Groups using OneUp
OneUp is not connecting all of my Facebook Pages, Groups, or Instagram accounts
Can I add emojis to my posts?
OneUp Video Tutorials
Posting to Instagram via mobile notifications
Direct posting to Instagram
Personal Facebook Profile / Does OneUp supports Facebook Profiles?
Are multi-image posts supported? Can I upload multiple images to 1 post? Carousel posts? Are video posts supported?
Does OneUp support Instagram Stories? Can I schedule an Instagram Story?
How to bulk upload via CSV
Upgrade plan FAQs
How to use Categories
How is each GMB location counted?
Adding images to the Photos section of Google My Business
My RSS feed is not working
When I post something on one social network, I want it to auto-post on another social network
Can I schedule Google My Business (GMB) posts to a chain?
Does OneUp have any analytics or reporting?
How many accounts can I connect?
How to use the OneUp Chrome Extension
Interval between posts via RSS feed
How can I check my image size or image dimensions?
How do I shorten my links? Bitly help
Posting to a Facebook Group as a Page
Google My Business guide
Do repeating posts count as more than 1 post in regards to my queue limit?
Are there limits on total number of scheduled posts?
How to schedule a post?
Rescheduling the same failed post to multiple accounts at the same time?
Calendar view help
Does OneUp support Facebook Stories? Can I schedule a Facebook Story?
Does OneUp support tagging? Can I tag people or businesses in posts on OneUp?
Why don't I see any scheduled or published posts from my RSS feed?
Bulk scheduling help
Google My Business CTA buttons in posts via RSS feeds
My Instagram or personal Facebook Profile post shows as published, but I don't see it
Business Instagram account not found when connecting Instagram
First comment in Instagram posts
Does OneUp have a mobile app?
How can I switch plans while on the 7-day free trial?
My RSS isn't posting with images
What are the character limits for each social network?
What happens to my posts if I delete a category?
Can I delete a published post?
Can I add CTA buttons for Google My Business posts that are bulk uploaded?
How do I cancel my trial?
Are you able to customize posts for each social network?
Why is it showing as "Published by OneUp" on Facebook?
Does OneUp support Instagram?
Does OneUp support LinkedIn Groups?
Can I edit a post that has already been published?
Does OneUp support GIFs?
Why isn't one of my accounts showing on the Schedule a Post page?
How do duplicate a post, or copy a post from one account to another account?
I run a social media agency. Can I manage multiple client accounts under 1 OneUp account?
How to add a team member
Adding RSS feed posts to your Drafts folder
How do I change the email address of my account?
How are RSS feeds counted?
Does OneUp support video posts?
How to enable notifications for the OneUp mobile app
Does OneUp support spintax?
When I add a "Call" CTA button, what phone number does it use?
How to pause posts
Is there a free forever plan?
Rejected GMB posts
How can I connect more than 1 account of the same social media?
Images and link previews
What social networks does OneUp support?
How do I cancel my plan/subscription?
How do I update my payment info/billing/credit card?
Why does my tweet not show a link preview?
Team member is not receiving invitation email
Different types of Google My Business (GMB) posts
How to post with a link preview in a Facebook post, but without the link URL showing in the text
What is the best image size for posting too all platforms?
Does OneUp support Event posts in Google My Business?
How do I set an already scheduled post to repeat? Change repeating interval?
Does OneUp support LinkedIn "Articles"?
Can I use OneUp with multiple clients or companies in the same plan?
Is it possible to bulk edit posts that have already been scheduled?
Why aren't URLs showing as clickable links in my Instagram posts?
Is it possible to set posts to repeat at intervals such as "the first Monday of each month" or "the second Friday of each month"?
Why can't I see the account connection buttons?
I have an auto-post from one social network to another set up. I posted on the one social network, but I am not seeing it on the other?
I am trying to upload an image, but it is stuck at 1% or giving me a NaN% error message
When I click "Share this post on Instagram" in the mobile app, it just spins?
When I add an image to the Photos section of GMB, it is also posting it to the Posts section, causing what looks like a double post?
Does OneUp support Stocktwits?
Why do I need to refresh my account connection?
I'm on Android, and I accidentally chose Direct instead of Feed when posting to Instagram. Now it does not give me the option to choose.
My post seems to be stuck in the Scheduled Posts queue
If a repeating post fails, do I need to reschedule the failed post to have the future instances of the post publish?
Will my scheduled posts in OneUp show as scheduled posts on my Facebook Page, Group, or Twitter account?
I didn't receive a notification for my Instagram post / personal Facebook Profile post
How long do published posts stay in my Published folder?
Does OneUp support TikTok?
Team Member Accounts: How to update email address or password
My Instagram post or personal Facebook Profile post is opening without the caption
What size does my image need to be for direct posting to Instagram?
Are Facebook CTA buttons supported?
Why is my post limit 150 while on the trial?
Multi-image Instagram posts on Android
Does OneUp have a post approval feature?
My Google My Business post shows as Published in OneUp, but I don't see it on the GMB listing?
What is alt text?
How can I edit my invoice or receipt to add my address, Tax ID, VAT, etc
My posts are not publishing on Stocktwits
When I upload a video, it shows a black box / Video upload not working
How do repeating posts work?
How do I access my Canva images that I created previously?
Cant create a post / Cant schedule a post
Multi-image Instagram Stories
Does OneUp support responding to reviews or direct messages (AKA DM or chats)?
Does OneUp support colored backgrounds on Facebook posts?
Are Instagram Reels or IGTV supported in OneUp?