Failed Post Help
What counts as a social account?
What does "number of scheduled posts" mean?
RSS feed help
How to post to Facebook Groups using OneUp
OneUp is not connecting all of my Facebook Pages, Groups, or Instagram accounts
Personal Facebook Profile / Does OneUp supports Facebook Profiles?
Posting to Instagram via mobile notifications
Can I add emojis to my posts?
OneUp Video Tutorials
Direct posting to Instagram
Does OneUp support Instagram Stories? Can I schedule an Instagram Story?
Are multi-image posts supported? Can I upload multiple images to 1 post? Carousel posts? Are video posts supported?
Does OneUp have any analytics or reporting?
How to bulk upload via CSV
How to use Categories
Upgrade plan FAQs
How is each GMB location counted?
Adding images to the Photos section of Google My Business
My RSS feed is not working
Why does my tweet not show a link preview?
When I post something on one social network, I want it to auto-post on another social network
First comment in Instagram posts
Posting to a Facebook Group as a Page
Can I schedule Google My Business (GMB) posts to a chain?
How do I shorten my links? Bitly help
How many accounts can I connect?
Google My Business guide
How to use the OneUp Chrome Extension
How can I check my image size or image dimensions?
Interval between posts via RSS feed
Does OneUp support video posts?
How to schedule Twitter Threads
How to schedule a post?
Does OneUp support Facebook Stories? Can I schedule a Facebook Story?
Business Instagram account not found when connecting Instagram
Rescheduling the same failed post to multiple accounts at the same time?
My Instagram or personal Facebook Profile post shows as published, but I don't see it
Why don't I see any scheduled or published posts from my RSS feed?
Do repeating posts count as more than 1 post in regards to my queue limit?
Bulk scheduling help
How to schedule TikTok posts with OneUp
Calendar view help
Google My Business CTA buttons in posts via RSS feeds
Mentions and Tagging
Does OneUp have a mobile app?
My RSS isn't posting with images
Can I add CTA buttons for Google My Business posts that are bulk uploaded?
How do I cancel my trial?
How can I switch plans while on the 7-day free trial?
Can I delete a published post?
What happens to my posts if I delete a category?
What are the character limits for each social network?
Does OneUp support Instagram?
Does OneUp support LinkedIn Groups?
Adding RSS feed posts to your Drafts folder
Why is it showing as "Published by OneUp" on Facebook?
I run a social media agency. Can I manage multiple client accounts under 1 OneUp account?
Are you able to customize posts for each social network?
How to add a team member
Can I edit a post that has already been published?
Does OneUp support GIFs?
How do duplicate a post, or copy a post from one account to another account?
Why isn't one of my accounts showing on the Schedule a Post page?
How do I change the email address of my account?
How do I cancel my plan/subscription?
Rejected GMB posts
How to enable notifications for the OneUp mobile app
How can I connect more than 1 account of the same social media?
How are RSS feeds counted?
How to post with a link preview in a Facebook post, but without the link URL showing in the text
How to pause posts
Images and link previews
Is there a free forever plan?
Team member is not receiving invitation email
Does OneUp support spintax?
Different types of Google My Business (GMB) posts
When I add a "Call" CTA button, what phone number does it use?
How do I update my payment info/billing/credit card?
When I click "Share this post on Instagram" in the mobile app, it just spins?
What social networks does OneUp support?
What is the best image size for posting too all platforms?
How do I set an already scheduled post to repeat? Change repeating interval?
Can I schedule Event posts in Google My Business?
Multi-image Instagram posts on Android
I am trying to upload an image, but it is stuck at 1% or giving me a NaN% error message
Is it possible to bulk edit posts that have already been scheduled?
I have an auto-post from one social network to another set up. I posted on the one social network, but I am not seeing it on the other?
Can I use OneUp with multiple clients or companies in the same plan?
Why can't I see the account connection buttons?
Why do I need to refresh my account connection?
Does OneUp support LinkedIn "Articles"?
My posts are not publishing on Stocktwits
Why aren't URLs showing as clickable links in my Instagram posts?
Why is my post limit 150 while on the trial?
When I add an image to the Photos section of GMB, it is also posting it to the Posts section, causing what looks like a double post?
Will my scheduled posts in OneUp show as scheduled posts on my Facebook Page, Group, or Twitter account?
Does OneUp support Stocktwits?
I'm on Android, and I accidentally chose Direct instead of Feed when posting to Instagram. Now it does not give me the option to choose.
Is it possible to set posts to repeat at intervals such as "the first Monday of each month" or "the second Friday of each month"?
I didn't receive a notification for my Instagram post / personal Facebook Profile post
What is alt text?
My Instagram post or personal Facebook Profile post is opening without the caption
I don't see all my Pinterest boards when trying to post to Pinterest
My post seems to be stuck in the Scheduled Posts queue
Are Facebook CTA buttons supported?
Does OneUp support scheduling TikTok posts?
How do I access my Canva images that I created previously?
If a repeating post fails, do I need to reschedule the failed post to have the future instances of the post publish?
Team Member Accounts: How to update email address or password
Reestablishing authorizations for Facebook and Instagram account connections
How long do published posts stay in my Published folder?
How do repeating posts work?
What size does my image need to be for direct posting to Instagram?
Does OneUp have a post approval feature?
My Google My Business post shows as Published in OneUp, but I don't see it on the GMB listing?
How can I edit my invoice or receipt to add my address, Tax ID, VAT, etc
Are Instagram Reels supported in OneUp?
When I upload a video, it shows a black box / Video upload not working
Multi-image Instagram Stories
Cant create a post / Cant schedule a post
It is adding my link to the end of my Pinterest post's description
Does OneUp support responding to reviews or direct messages (AKA DM or chats)?
Direct publishing and posting via mobile notifications to the same Instagram account
How to change link preview image
No accounts got refreshed
Why is it only showing 10,000 published posts?
Does OneUp support colored backgrounds on Facebook posts?
Can I set posts to repeat hourly, or more frequently than daily?
Does OneUp support "Idea Pins"?
What makes OneUp better than other scheduling tools?
I am trying to tag/mention a LinkedIn company page, but it's not showing up
Does OneUp support location tagging for Instagram posts?
Does OneUp support Reddit?
Google Business Profile permissions
Shareable Calendar Links
Can I schedule Offer posts in Google My Business?