Failed Post Help
What does "number of scheduled posts" mean?
What counts as a social account?
RSS feed help
OneUp is not connecting all of my accounts
Personal Facebook Profile / Does OneUp supports Facebook Profiles?
How to post to Facebook Groups using OneUp
Posting to Instagram via mobile notifications
Direct posting to Instagram
OneUp Video Tutorials
Are multi-image posts supported? Can I upload multiple images to 1 post? Carousel posts? Are video posts supported?
Does OneUp support Instagram Stories? Can I schedule an Instagram Story?
Can I add emojis to my posts?
Why does my tweet not show a link preview?
Does OneUp have any analytics or reporting?
How to use Categories
How to bulk upload via CSV
Upgrade plan FAQs
How is each GMB location counted?
Adding images to the Photos section of Google My Business
When I post something on one social network, I want it to auto-post on another social network
How to schedule TikTok posts with OneUp
My RSS feed is not working
First comment in Instagram posts
Does OneUp support video posts?
How to schedule Twitter Threads
Posting to a Facebook Group as a Page
Mentions and Tagging
How do I shorten my links? Bitly help
Can I schedule Google My Business (GMB) posts to a chain?
Google My Business guide
How many accounts can I connect?
How can I check my image size or image dimensions?
Are bold or italics font supported? Is Unicode supported? Is text formatting supported in OneUp?
Business Instagram account not found when connecting Instagram
How to schedule a post?
How to use the OneUp Chrome Extension
Interval between posts via RSS feed
Does OneUp support Facebook Stories and Facebook Reels? Can I schedule a Facebook Story or Facebook Reel?
Why don't I see any scheduled or published posts from my RSS feed?
Rescheduling the same failed post to multiple accounts at the same time?
Bulk scheduling help
My Instagram or personal Facebook Profile post shows as published, but I don't see it
Do repeating posts count as more than 1 post in regards to my queue limit?
Calendar view help
Google My Business CTA buttons in posts via RSS feeds
My RSS isn't posting with images
Does OneUp have a mobile app?
Why aren't all my connected accounts showing on the Create A Post page?
How do I cancel my trial?
Can I add CTA buttons for Google My Business posts that are bulk uploaded?
How can I switch plans while on the 7-day free trial?
Multi-image Instagram posts on Android
Can I delete a published post?
Rejected GMB posts
How do I cancel my plan/subscription?
What happens to my posts if I delete a category?
What are the character limits for each social network?
RSS feed publishing options
Does OneUp support LinkedIn Groups?
Does OneUp support Instagram?
How to add a team member
Why is it showing as "Published by OneUp" on Facebook?
Does OneUp support GIFs?
I run a social media agency. Can I manage multiple client accounts under 1 OneUp account?
How do duplicate a post, or copy a post from one account to another account?
How to enable notifications for the OneUp mobile app
Are you able to customize posts for each social network?
Can I edit a post that has already been published?
How do I change the email address of my account?
When I click "Share this post on Instagram" in the mobile app, it just spins?
Images and link previews
First comment in LinkedIn posts
How can I connect more than 1 account of the same social media?
How are RSS feeds counted?
How to post with a link preview in a Facebook post, but without the link URL showing in the text
How do repeating posts work?
How to pause posts
Using website listed on GMB for CTA button
What is the pricing? Is there a free plan?
How do I update my payment info/billing/credit card?
Team member is not receiving invitation email
Does OneUp support spintax?
When I add a "Call" CTA button, what phone number does it use?
Different types of Google My Business (GMB) posts
My posts are not publishing on Stocktwits
Why do I need to refresh my account connection?
What social networks does OneUp support?
Can I schedule Event posts in Google My Business?
What is the best image size for posting too all platforms?
How do I set an already scheduled post to repeat? Change repeating interval?
Why aren't URLs showing as clickable links in my Instagram posts?
I have an auto-post from one social network to another set up. I posted on the one social network, but I am not seeing it on the other?
Why is my post limit 150 while on the trial?
Is it possible to bulk edit posts that have already been scheduled?
I am trying to upload an image, but it is stuck at 1% or giving me a NaN% error message
Why can't I see the account connection buttons?
Does OneUp support adding Alt Text to images?
My Instagram post or personal Facebook Profile post is opening without the caption
Does OneUp support LinkedIn "Articles"?
Can I use OneUp with multiple clients or companies in the same plan?
How do I access my Canva images that I created previously?
Will my scheduled posts in OneUp show as scheduled posts on my Facebook Page, Group, or Twitter account?
Reestablishing authorizations for Facebook and Instagram account connections
Does OneUp support Stocktwits?
I'm on Android, and I accidentally chose Direct instead of Feed when posting to Instagram. Now it does not give me the option to choose.
When I add an image to the Photos section of GMB, it is also posting it to the Posts section, causing what looks like a double post?
I didn't receive a notification for my Instagram post / personal Facebook Profile post
Is it possible to set posts to repeat at intervals such as "the first Monday of each month" or "the second Friday of each month"?
My post seems to be stuck in the Scheduled Posts queue
I don't see all my Pinterest boards when trying to post to Pinterest
Does OneUp support scheduling TikTok posts?
No accounts got refreshed
Are Facebook CTA buttons supported?
Team Member Accounts: How to update email address or password
How long do published posts stay in my Published folder?
If a repeating post fails, do I need to reschedule the failed post to have the future instances of the post publish?
Does OneUp have a post approval feature?
Are Reels supported in OneUp?
My Google My Business post shows as Published in OneUp, but I don't see it on the GMB listing?
What size does my image need to be for direct posting to Instagram?
I am trying to tag/mention a LinkedIn company page or Facebook Page, but it's not showing up
When I upload a video, it shows a black box / Video upload not working
How to change link preview image
How can I edit my invoice or receipt to add my address, Tax ID, VAT, etc
Multi-image Instagram Stories
Cant create a post / Cant schedule a post
It is adding my link to the end of my Pinterest post's description
Direct publishing and posting via mobile notifications to the same Instagram account
Does OneUp support responding to reviews or direct messages (AKA DM or chats)?
Why is it only showing 10,000 published posts?
Does OneUp support colored backgrounds on Facebook posts?
What makes OneUp better than other scheduling tools?
Can I set posts to repeat hourly, or more frequently than daily?
Google Business Profile permissions
Does OneUp support "Idea Pins"?
Does OneUp support location tagging for Instagram posts?
Does OneUp support Reddit?
Shareable Calendar Links
Limitations with sharing duplicate content on Twitter
Can I schedule Offer posts in Google My Business?
it's not showing my LinkedIn company page as an option to connect to OneUp?
Can I schedule Retweets or Quote Retweets with OneUp?
How to auto-forward Failed Post emails to team members
Does OneUp have a URL shortener or a link shortener?
Does OneUp resize images before posting?
Is there a limit on number of posts you can publish per day?