Failed Post Help
What counts as a social account?
What does "number of scheduled posts" mean?
How to post to Facebook Groups using OneUp
RSS feed help
OneUp is not connecting all of my Facebook Pages, Groups, or Instagram accounts
Can I add emojis to my posts?
OneUp Video Tutorials
Posting to Instagram via mobile notifications
How to bulk upload via CSV
Upgrade plan FAQs
Are multi-image posts supported? Can I upload multiple images to 1 post? Carousel posts? Are video posts supported?
Does OneUp support Instagram Stories? Can I schedule an Instagram Story?
How is each GMB location counted?
Direct posting to Instagram
Personal Facebook Profile / Does OneUp supports Facebook Profiles?
My RSS feed is not working
How to use Categories
Adding images to the Photos section of Google My Business
When I post something on one social network, I want it to auto-post on another social network
Can I schedule Google My Business (GMB) posts to a chain?
How many accounts can I connect?
How to use the OneUp Chrome Extension
Interval between posts via RSS feed
How can I check my image size or image dimensions?
Google My Business guide
Do repeating posts count as more than 1 post in regards to my queue limit?
Are there limits on total number of scheduled posts?
How do I shorten my links? Bitly help
Calendar view help
How to schedule a post?
Does OneUp support tagging? Can I tag people or businesses in posts on OneUp?
Does OneUp support Facebook Stories? Can I schedule a Facebook Story?
Bulk scheduling help
How can I switch plans while on the 7-day free trial?
What are the character limits for each social network?
Posting to a Facebook Group as a Page
Why don't I see any scheduled or published posts from my RSS feed?
Rescheduling the same failed post to multiple accounts at the same time?
Google My Business CTA buttons in posts via RSS feeds
My RSS isn't posting with images
Does OneUp have a mobile app?
What happens to my posts if I delete a category?
Can I delete a published post?
Why is it showing as "Published by OneUp" on Facebook?
Are you able to customize posts for each social network?
Does OneUp have any analytics or reporting?
How do I cancel my trial?
Does OneUp support LinkedIn Groups?
Why isn't one of my accounts showing on the Schedule a Post page?
Can I add CTA buttons for Google My Business posts that are bulk uploaded?
Can I edit a post that has already been published?
Does OneUp support Instagram?
Does OneUp support GIFs?
My Instagram or personal Facebook Profile post shows as published, but I don't see it
I run a social media agency. Can I manage multiple client accounts under 1 OneUp account?
How to add a team member
How do duplicate a post, or copy a post from one account to another account?
How are RSS feeds counted?
How do I change the email address of my account?
Business Instagram account not found when connecting Instagram
When I add a "Call" CTA button, what phone number does it use?
Does OneUp support spintax?
Is there a free forever plan?
How can I connect more than 1 account of the same social media?
First comment in Instagram posts
How to pause posts
Adding RSS feed posts to your Drafts folder
Images and link previews
Does OneUp support video posts?
What social networks does OneUp support?
How do I update my payment info/billing/credit card?
How to enable notifications for the OneUp mobile app
Different types of Google My Business (GMB) posts
How do I cancel my plan/subscription?
How to post with a link preview in a Facebook post, but without the link URL showing in the text
Does OneUp support Event posts in Google My Business?
What is the best image size for posting too all platforms?
Team member is not receiving invitation email
Why does my tweet not show a link preview?
Why aren't URLs showing as clickable links in my Instagram posts?
Rejected GMB posts
Can I use OneUp with multiple clients or companies in the same plan?
Does OneUp support LinkedIn "Articles"?
Is it possible to bulk edit posts that have already been scheduled?
Why can't I see the account connection buttons?
How do I set an already scheduled post to repeat? Change repeating interval?
Does OneUp support Stocktwits?
Is it possible to set posts to repeat at intervals such as "the first Monday of each month" or "the second Friday of each month"?
When I click "Share this post on Instagram" in the mobile app, it just spins?
I am trying to upload an image, but it is stuck at 1% or giving me a NaN% error message
Why do I need to refresh my account connection?
I have an auto-post from one social network to another set up. I posted on the one social network, but I am not seeing it on the other?
I'm on Android, and I accidentally chose Direct instead of Feed when posting to Instagram. Now it does not give me the option to choose.
Will my scheduled posts in OneUp show as scheduled posts on my Facebook Page, Group, or Twitter account?
Does OneUp support TikTok?
When I add an image to the Photos section of GMB, it is also posting it to the Posts section, causing what looks like a double post?
My post seems to be stuck in the Scheduled Posts queue
If a repeating post fails, do I need to reschedule the failed post to have the future instances of the post publish?
I didn't receive a notification for my Instagram post / personal Facebook Profile post
What size does my image need to be for direct posting to Instagram?
My Instagram post or personal Facebook Profile post is opening without the caption
Are Facebook CTA buttons supported?
Team Member Accounts: How to update email address or password
How long do published posts stay in my Published folder?
My Google My Business post shows as Published in OneUp, but I don't see it on the GMB listing?
Does OneUp have a post approval feature?
My posts are not publishing on Stocktwits
When I upload a video, it shows a black box / Video upload not working