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What is OneUp's cancellation and refund policy?
You can cancel your OneUp trial or subscription at any time from the Billing section, by clicking the "Cancel Subscription" button. If you cancel during your 7-day free trial, you will not be charged. If you cancel after, no refunds are offered. OneUp does not offer prorated refunds for mid-subscription cancellations or downgrades. Upon starting a trial, you authorize One
Does OneUp have an affiliate program?
OneUp does not have an affiliate program. However, if you enjoy using OneUp, we hope that you still share it with anyone who might be interested. We are a 100% bootstrapped startup, which means that we have never taken on any investment. We rely primarily on word-of-mouth marketing for growth, so when one of our users spreads the word about OneUp, it means the world to us :)
How do I change or reset my password?
You can reset your password here: https://www.oneupapp.io/reset/password
Does OneUp have an API?
Unfortunately OneUp does not have an API. However, if you are looking to automate posts, you can auto-post from RSS feeds with OneUp: https://oneup.crisp.help/en-us/article/rss-feed-help-1kgn4y1/ To create an RSS feed, you can look into free tools such as RSS.app, fetchrss.com, or Zapier.
How long is the trial?
What forms of payments do you accept?
We accept Visa, MasterCard, and American Express. We do not accept Paypal or Bitcoin. *NOTE: OneUp bills in USD. For foreign transactions, the currency conversion will happen after the charge and will be performed by your credit card provider.
Do you accept Paypal?
At this time we only accept card payments.
Fair Usage Policy
Fair usage policy: OneUp's fair usage policy is designed to prevent spam and abuse of our products. We reserve the right to limit or stop your usage if it is determined that you are abusing OneUp for spam or low-quality posts. In such cases, a refund will not be provided.
Where can I find an invoice or receipt of my purchase?
You can find your invoices by going to Settings -> Billing, and then clicking the Manage Subscription button. Once there, you will see all invoices/receipts in the Billing History section. !(https://storage.crisp
Do you have any discounts for non-profits, charities, or 501(c)(3)s?
OneUp does not have any discounts, but we feel our pricing is already very competitive :)