Articles on: Using OneUp

I didn't receive a notification for my Instagram post / personal Facebook Profile post

If you are not receiving notifications for Instagram or personal Facebook Profile posts, make sure that you are logged into the correct OneUp account (if you have multiple) on your phone, and that you have enabled notifications.

If you are sure you have notifications enabled on your phone, there may a couple reasons why you did not see your post notification:

You may have Do Not Disturb enabled during certain times
You may have had many notifications (such as texts, or notifications from other apps) that were showing in front of the OneUp notification for your post

Once you have verified everything is as it should be above, create a test post to your personal Facebook profile in OneUp and use the "Post Now" option.

Within a few minutes, you should receive the notification about your post.

Updated on: 10/19/2021

Was this article helpful?

Share your feedback


Thank you!