I signed up for a 7-day trial of one plan, but instead want to trial a different plan. How can I switch plans on the trial?

If you wish to trial a different plan, please send an email to davis@oneupapp.io
If you click "Upgrade Plan" and purchase a different plan, it will be immediately charged (no longer a 7-day trial).


If I am on a trial and move to a paid plan before the end of the trial, will I get charged twice?

No, you will only get charged once. Your previous trial subscription will be cancelled.


I am already on a paid plan, but want to upgrade to a higher plan. Will I get refunded for the unused portion of my previous plan?

Yes. After you upgrade plans, send an email to davis@oneupapp.io to let us know, and we will issue a prorated refund for the unused portion of your previous plan.
When you upgrade, your previous plan is cancelled automatically, so you will not be double charged moving forward.
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